Frequently Asked Questions

What is included in my tour?

Your tour includes good quality accommodation, all meals specified in the tour itinerary, your luggage transported, entrance to any attractions included in the tour and the services of a guide.

What do I need to bring with me?

Compulsory

Footwear with good ankle support – we recommend good hiking boots
Thermal top wool or polypro
Thermal bottom wool or polypro or long trousers
Waterproof parka with hood
Waterproof overtrousers
Fleece jacket or woollen jersey
Woollen or fleece hat
Gloves
Medium size day pack

Highly recommended but not compulsory

Woollen socks
Hat, sunscreen, sunglasses
Drink bottle – at least one litre capacity (we supply you with one bottle, but you may wish to bring another)
Swim wear
Camera
Small personal first aid kit including blister block or similar
Casual attire for the evenings
Any other personal items

What level of fitness is required to do the walk?

(Please enquire for a more accurate assessment)

Reasonable: Walk occasionally for up to 1 hour

West Coast Trail, Franz Josef Trail

Average: Walk regularly 1-3 x week up to 1-2 hours

West Coast Trail, Franz Josef Trail

Good: Walk regularly 2-4 x week 2 hours

West Coast Trail, Franz Josef Trail, Akaroa Walk, Mesopotamia High Country Walk, Queen Charlotte Walk, Coast to Coast

Excellent: Walk regularly/daily up to 4-5 hours

West Coast Trail, Franz Josef Trail, Akaroa Walk, Mesopotamia High Country Walk, Queen Charlotte Walk, Coast to Coast

What sort of accommodation and food can I expect?

A good standard of accommodation is provided on a double or twin share basis. Bathroom facilities may be shared some nights with other members of your tour.

You will enjoy great local cuisine; continental breakfasts and hearty packed lunches during the day, and either restaurant meals or wholesome home-cooked fare prepared by your host/hostess in the evenings. If you have any dietary issues or food allergies, we are happy to cater for these, please advise the office of details when you make your booking. Alcohol is not included in the tour cost, but is available for purchase most nights or you are welcome to bring a small amount with you if you prefer.

What are the guides like?

Our guides are experienced, friendly hikers who love to share their knowledge of New Zealand’s flora and fauna and local history. They all hold current first aid certificates and are the very best people to ensure your experience will be one to remember.

What do I carry while walking and what happens with the rest of my luggage?

Your luggage will be transported for you each day to your accommodation that night. All you need to carry while walking is your daypack with your lunch, clothing requirements, camera and incidentals.

Do I really need thermals and a fleece, even in summer?

Yes, as some of the walking tracks are exposed, you must be prepared for all weather conditions.

How many people are in each group?

Typically, we take a maximum of twelve people on each walking tour. We feel this gives you the best opportunity to gain as much from your walking experience as possible. We are happy to discuss options for groups of more than twelve with you.

Can I come on my own?

Yes. If you are happy to share a room, we can pair you with another walker of the same sex, otherwise you can request a single room to yourself. Please note, there is an additional single supplement fee for single room accommodation.

Do you have a risk management plan?

Yes, the company has a Safety Management Plan which has been checked and approved by a qualified and independent auditor.

How can I book and confirm my place on a tour?

Visit our secure online booking system at www.tuataratours.co.nz or contact us on New Zealand free phone 0800 377 378 or Australia free phone 1800 044 633. We require a NZD$200.00 per person deposit to confirm your booking on any tour.

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